Concerned about a child's safety or welfare?

In case of an emergency, call 999.

If you are concerned about a child's welfare who lives in Bristol or worried they are being abused, you can make a referral to First Response ( 0117 903 6444 ).

If you're under 19, you can also call 0800 1111 to talk to Childline. The number will not appear on your phone bill.

Text "SHOUT" to 85258 to contact the Shout Crisis Text Line; text "YM" to the same number if you're under 19.

You can also find more information at:
www.nspcc.org.uk
www.safenetwork.org.uk
www.bristol.gov.uk

Concerned about an adult's safety or welfare?

If you are worried that an adult with care and support needs in Bristol is at risk of abuse or neglect, contact Care Direct ( 0117 922 2700 ). 

You can also submit a safeguarding referral through the online form on the Bristol City Council website.

For mental health support, please call 116 123 to talk to Samaritans, or email jo(at)samaritans.org for a response within 24 hours.

Alternatively, you can find more information at:
www.survivorpathway.org.uk
www.bristol.gov.uk

Call 999 or go to A&E immediately if:

  • someone's life is at risk – for example, they have seriously injured themselves or taken an overdose
  • you do not feel you can keep yourself or someone else safe

A mental health emergency should be taken as seriously as a physical one. You will not be wasting anyone's time.

Raising concerns about someone living in C&C accommodation

If you have concerns about the safety or welfare of a person residing in C&C accommodation, you may report this using the form below.

Please note:

Due to data protection, we cannot provide information about any individual in our accommodation. However, any safeguarding disclosures will be shared with the appropriate agencies who hold statutory responsibility for care and protection.

 

Enquiry Form:



 Concerned about a child?
 Concerns about an adult?
 Complaint?
 Maintenance issue?
 Other?
 a resident of C&C accommodation
 a neighbour
 a staff member/professional
 a member of the general public
 

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